- Streamline claims processes with AI and technology to improve customer experience.
- Navigate evolving regulations and consumer expectations to stay compliant and maintain a strong reputation.
- Detect, prevent, and mitigate fraud through AI and collaborative strategies.
- Boost operational efficiency by tackling labour shortages and optimising service delivery.
- Master the balance between efficiency and empathy to create exceptional customer-centric experiences.
- Engage in strategic discussions with industry peers and top professionals to drive forward-thinking solutions.
- Explore the latest technologies and best practices transforming the claims landscape.
- Gain actionable insights from leading experts who are shaping the future of the insurance industry.
- Network with key decision-makers and cultivate valuable relationships that will drive long-term success.
- Identify emerging trends and opportunities to future-proof your organisation in an evolving industry.
Claims Leaders Summit 2025
About the Event
Transforming Claims Leadership: Shaping the Future with Technology, Collaboration & Innovation Presented by Insurance Business, the Claims Leaders Summit Australia is the country's premier claims event, uniting Australia's top insurers, senior claims experts and industry leaders. This exclusive gathering will centre around proactive approaches, technological advancements, and cross-industry partnerships to overcome current obstacles and position the sector for long-term growth. Attendees will gain valuable insights into emerging trends, opportunities, and innovative strategies shaping the future of insurance claims. Additionally, we are introducing a second content stream this year focused on operational excellence, helping your claims team achieve peak performance in an ever-evolving environment.
What to Expect
What You'll Learn
Why Attend
Meet, Connect & Build lasting relationships
Sponsors
Meet the sponsors and partners of Claims Leaders Summit Australia
Event Partner
Gold Sponsor
Tech-Talk Sponsor
Badge & Lanyard Sponsor
Workshop Sponsors
Associate Sponsor
Exhibitor
Official Publication
Organised by
Travel Plans
The Fullerton Hotel Sydney
Address:
1 Martin Pl, Sydney NSW 2000
(The Hotel driveway entrance is located at 159 Pitt Street.)
Tel: +61 2 8223 1111
Email: fsy.info@fullertonhotels.com
Travel Plans
Easily accessible, the closest train station and bus station is Martin Place Station which is a 3-minute walk to the hotel.
For guests bringing their own automobile, the closest car park is Wilson Parking, located at 123 Pitt Street, a 5-minute walk from the hotel, and allows for one-time entry and exit, with the last exit at 12.00 a.m.
*Tickets for Wilson Parking must be paid at the car park directly and validated at Concierge prior to departure to receive the discounted rate.
Plan your trip accordingly, for more information click on the link below.
Location
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